Shipping policy
📦 Shipping Details
Shipping on Bramble & Lily products are free for all orders.
Carriers and delivery service:
- UK Domestic: Royal Mail First Class Tracked and Signed or Special Delivery for high value orders
- 1-2 working days for First Class Tracked and Signed or Royal Mail 24
- Next weekday before 1pm for Special Delivery
- International: Royal Mail Tracked
- 3-5 working days for deliveries to Europe
- 5-7 working days for deliveries to Rest of the World
🌍 International Orders & Customs
We’re delighted to offer free global shipping on all orders — but please note that import duties, taxes, and customs fees may apply depending on your country’s regulations. These charges are not included in our prices and are the responsibility of the buyer.
USA customers: All import duties and taxes (DDP) are pre-paid and included in the price you see at checkout - no extra fees on arrival.
Customs authorities in each country determine these fees, and they vary based on the value and type of goods. Unfortunately, we’re unable to predict or reimburse these costs.
To help you estimate potential charges, you can use this customs calculator: 🔗 SimplyDuty Customs Calculator
If you choose to refuse delivery due to customs charges, we’ll refund your order once it’s returned to us — minus any shipping and handling costs incurred.
Thank you! ♡